AbbVie: Associate Director, Omnichannel Analytics — Mettawa, IL, United States

About AbbVie

AbbVie is a biopharmaceutical business focused on discovering and delivering medicines and related health solutions. Its employer introduction identifies immunology, oncology and neuroscience among its therapeutic areas, alongside the Allergan Aesthetics portfolio. The organisation's stated mission connects current health problems with the development of treatments for future medical needs. Its activities therefore have both scientific and product-delivery dimensions, with different functions supporting research, medicines and services within the named therapeutic and aesthetics areas.

The position and its setting

AbbVie lists Associate Director, Omnichannel Analytics in Mettawa, IL, United States, under reference R00152617. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: AbbVie

Responsibilities and work described

• The role of Associate Director, Omnichannel Analytics is part of a critical business transformation that will position AbbVie as a leader in the area of analytic innovation to support Sales and Marketing
• This role will support brands across Abbvie’s U.S
• Specialty team to achieve sustainable top-tier performance through planning and execution, consistent reporting and innovative analytics
• This individual will also need to meaningfully communicate insights and information to a broad group of stakeholders through oral and written communication
• Building: analytics learnings at key inflection points along journey across touchpoint channels
• Identify insights at the customer level to drive optimization of the ecosystem across levels such as segment, channel and content
• Partners with Research, Sales Operations and Customer Experience teams to interpret results and deliver optimization recommendations
• Delivery: leadership to influence the team of cross-functional partners (Digital Lab, Brand, MAPS, BTS, Sales, etc.) to build solutions, processes, and campaigns that deliver increased HCP engagement, reach, and more personalized communications
• Leadership: consumer marketing measurement processes, leveraging patient, caregiver, and healthcare market insights to inform strategic decisions and optimize campaign performance
• Guides and performs franchise analytics
• Influences practices and business results through the application of Marketing Analytics
• Leadership: the Insight discovery process to uncover, define, and refine motivating insights across the customer base
• Collaboration: with and influence the brand team and agency to drive greater business outcomes
• In collaboration with Brand Marketing Analytics and Insights and Customer Experience, develop Key Performance Indicators (KPIs) that align the goals and objectives of promotional tactics to key business goals across US Specialty
• KPIs will measure adoption, utilization, engagement and preliminary lifts amongst consumer and physician audiences
• Identify and articulate fact-based spending and pricing principles through detailed analysis of marketplace and consumer dynamics

Essential requirements and candidate background

• Bachelor’s Degree in Business, Analytics, Finance or Economics required
• 10+ years relevant marketing research or advanced analytic experience, understanding of modeling techniques and applications is also required
• Previous experience in a consultative role a plus
• Direct and indirect team management effectiveness
• Strategic thinking capabilities and equally tactical execution skills
• Analytical reasoning abilities, intellectual curiosity, business acumen, and creativity in problem solving
• Interact effectively with/present to (verbally and in writing) all levels of the organization, from Product Managers to Senior Executives
• Experience as a high performer and thought leader
• Experience navigating the matrix environment in a large company, including effective communication and influence skills
• Deliver actionable insights and recommendations by combining data/analytics with research and business trends

Preferred experience and additional strengths

• MBA preferred

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: Hybrid
• Advertised location: Mettawa, IL, United States

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Associate Director, Omnichannel Analytics vacancy is not an offer for reference R00152617; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to AbbVie

Applications follow the official employer page linked below.

Open the official AbbVie posting below and match the title and reference R00152617.

Compare your qualifications and experience with the essential conditions for the Mettawa, IL, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: sales

For sales-related work, describe the customer group, product context and responsibility you held. Explain how you identified opportunities, managed an account or progressed a sale, with measurable results only where records support them.

Relevant skills

• sales
• marketing
• sustainability
• stakeholder management
• communication
• pricing