Accor: Bellperson — Santa Monica, CA, United States

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Bellperson in Santa Monica, CA, United States, under reference REF123893G. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: FAIRMONT

Responsibilities and work described

• A smile and helping hand is what our Guests will experience as you personally greet them on their arrival
• As a Bell person with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other
• Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
• The delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
• Assists guests according to Fairmont Hotels & Resorts Brand, LQA standards
• Consistently offer professional, friendly and engaging service
• Quality / delivery: the timely and efficient transfer of luggage to and from the guest’s room
• To ensure the guest is familiar with their room upon arrival i.e.. temperature control
• Maintenance: a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the MOD
• Support: guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards, including all safety policies
• Other duties as assigned

Essential requirements and candidate background

• Your experience and skills include:
• Previous customer related experience an asset
• Communication skills and a professional presentation
• Interpersonal and problem-solving abilities
• Highly responsible & reliable
• Work well under pressure in a fast-paced environment
• Work cohesively with fellow colleagues as part of a team
• Focus attention on guest needs, remaining calm and courteous at all times
• Physical Aspects of Position (include but are not limited to):
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps
• Exposure: hot surfaces
• Visa: Must be able to provide proof of eligibility to work in the United States

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: Santa Monica, CA, United States

Benefits mentioned by the employer

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities
• The sky is your limit
• Pay Rate Range: $17.52-$21.90 USD Gross per hour

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Bellperson vacancy is not an offer for reference REF123893G; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF123893G.

Compare your qualifications and experience with the essential conditions for the Santa Monica, CA, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: guest services

Guest-services experience should explain the enquiry or service need, your response and the coordination involved. A useful example demonstrates clear communication and an appropriate handover.

Relevant skills

• guest services
• communication