Accor: Club Lounge Attendant (Full-Time) — Calgary, Alberta, Canada

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Club Lounge Attendant (Full-Time) in Calgary, Alberta, Canada, under reference REF123365O. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: FAIRMONT

Responsibilities and work described

• We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Club Lounge Attendant
• The Club Lounge Attendant plays a key role in ensuring comfort is taken to the next level for our guests who have exclusive access to the Club Floor
• Through care, attention to detail and personalized service, the team focuses are creating memorable experiences and a sense of loyalty
• Guest Service and Lounge Experience
• Consistently provide professional, friendly, and engaging service to all guests
• Delivery: a warm and personalized welcome, creating a memorable experience
• Support: guests with food and beverage selections by providing knowledgeable recommendations based on menu offerings, dietary requirements, and personal preferences
• Maintenance: thorough knowledge of all food and beverage items, including ingredients, preparation methods and garnishes
• Anticipate guest needs, personalize service, and build meaningful guest relationships to encourage loyalty and repeat visits
• Handle guest requests, concerns, and feedback in a calm, courteous, and professional manner, ensuring timely resolution
• Food and Beverage Service
• Set up, maintain, and break down all food and beverage presentations, including breakfast, coffee & tea service, evening canapés, bar service, and other lounge offerings
• Quality / delivery: proper sequence of service is followed in accordance with service standards
• Serve food and beverages with attention to detail, presentation, and timing
• Proactively refresh buffet presentations, replenish food and beverage items, and ensure products remain fresh, attractive, and available throughout each service period
• Clear and reset guest tables promptly while maintaining the highest standards of cleanliness and presentation

Essential requirements and candidate background

• What will you bring to this role?
• Valid ProServe certification required
• Ability to multitask, take initiative, and problem-solve in a fast-paced hospitality environment
• Anticipate guest needs and deliver highly personalized service
• Highly responsible, reliable, detail-oriented, and self-motivated
• Work both independently and collaboratively as part of a team
• Communication, organizational, and interpersonal skills
• Flexibility to work a variety of shifts, including early mornings, evenings, weekends, and holidays
• Embrace the company brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected
• Physical Requirements
• Stand and walk for extended periods throughout the shift in a fast-paced hospitality environment including guest rooms across multiple floors and hotel areas as requested
• Frequent lifting and carrying of trays, dishes, food and beverage items, and service equipment
• Safely maneuver throughout the lounge and hotel while carrying multiple items
• Physical stamina and dexterity required to maintain service standards during busy service periods
• Bend, reach, lift, and perform repetitive movements associated with food and beverage service

Preferred experience and additional strengths

• Previous food and beverage service experience in a hotel, restaurant, club lounge, or comparable hospitality environment is preferred

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: Calgary, Alberta, Canada

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Club Lounge Attendant (Full-Time) vacancy is not an offer for reference REF123365O; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below. The source includes these application-specific points:

Open the official Accor posting below and match the title and reference REF123365O.

Compare your qualifications and experience with the essential conditions for the Calgary, Alberta, Canada position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

• At Fairmont, we want to bring out your highest potential
• Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire
• This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence

Practical preparation: compliance

Compliance experience should identify the business process, applicable internal controls and the work you performed. Explain evidence gathering, review, escalation or remediation where those were part of your role.

Relevant skills

• compliance
• training
• inventory
• hospitality
• front office
• culinary operations
• food and beverage
• guest services
• communication