Accor: Front Office Executive — Candolim, GA, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Front Office Executive in Candolim, GA, India, under reference REF121759W. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 6 October 2026
• Brands: NOVOTEL

Responsibilities and work described

• Prime Function:
• Daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
• Maintenance: high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded
• Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork
• Quality / delivery: quality and appropriateness of customer service provided
• To maintain Front Office log book and shift reports
• Respond to inquiries and resolve problems in an effective manner
• Quality / delivery: all guests receive a swift, smooth, professional and friendly check in and check out
• Quality / delivery: quality in all aspects of the job
• Maintenance: record of all banquet and any other functions in the hotel

Essential requirements and candidate background

• Customer service skills with a friendly and outgoing personality
• Communication skills, both verbal and written, with proficiency in English (additional languages are a plus)
• Organizational and multitasking abilities, with a keen attention to detail
• Proficiency: using computer systems and hotel management software
• Remain calm and composed under pressure, with a proactive approach to problem-solving
• Flexibility to work various shifts, including weekends and holidays

Experience and professional background

• Previous experience in a similar role within the hospitality industry is preferred

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Candolim, GA, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Front Office Executive vacancy is not an offer for reference REF121759W; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF121759W.

Compare your qualifications and experience with the essential conditions for the Candolim, GA, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: customer support

For customer-support work, describe the channel, issue types and responsibilities you held. Explain how you investigated a problem, communicated the next step and documented or escalated the case.

Relevant skills

• customer support
• front office
• event operations
• hospitality
• communication