Accor: Guest Service Associate - Front Office — New Delhi, DL, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Guest Service Associate - Front Office in New Delhi, DL, India, under reference REF112439H. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 14 October 2026
• Brands: AccorHotel

Responsibilities and work described

• Front Office Operation
• Research / execution: daily briefings and ensure that all pertinent information is well received by team members
• Management: and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
• Review, analyze and suggest improvement of work flow and standards at the Front Desk
• Analysis: rate variance report to ensure rooms revenue control, approve discounts and rebates
• Communicate with Front Office Manager on all matters regarding guest services & hotel operations
• Quality / delivery: documentation of all guest related issues using the logbook
• Sign media and supervise shift handover procedures
• Coordination: and communicate with other hotel departments as required regarding general administration and operations issues
• Delivery: management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
• Support: Guest Relations in greeting, rooming, and sending off guests
• Inspect front of house and back of house regularly for cleanliness and orderliness
• Quality / delivery: that front line staff complies with marketing techniques and maximizes sales
• Check billing instructions, monitor guest credit and act upon any discrepancies
• Coordination: full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
• Quality / delivery: procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently

Essential requirements and candidate background

• Diploma/Degree in Tourism / Hospitality Management

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: New Delhi, DL, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Guest Service Associate - Front Office vacancy is not an offer for reference REF112439H; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF112439H.

Compare your qualifications and experience with the essential conditions for the New Delhi, DL, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: audit

An audit example should identify the process or records reviewed, the evidence considered and your own responsibility. Describe how findings were documented and followed through without exposing confidential reports.

Relevant skills

• audit
• sales
• marketing
• front office
• guest services
• billing
• hospitality