Accor: Guest Service Executive — Khopoli, MH, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Guest Service Executive in Khopoli, MH, India, under reference REF118912O. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 16 September 2026
• Brands: AccorHotel

Responsibilities and work described

• Front Office Planning
• Quality / delivery: that the arrivals and departures for the day and relevant records are maintained
• Quality / delivery: quality in all aspects of work and among the staff in the lobby
• People Management
• Personally welcome and escort all guests of the hotel
• Authorize courtesies for V.I.P’s
• Quality / delivery: that regular training is conducted as per the standards
• Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action
• Financial Management
• Maintenance: high level of room sales, by up-selling
• Quality / delivery: that the log book is maintained
• Quality / delivery: maximum room occupancy within agreed overbooking policy
• Quality / delivery: to balance the accounts on a daily basis
• Operational Management
• Ongoing communication of pertinence using the logbook provided to other shifts
• Quality / delivery: that clear and constant communication lines are kept with all staff, other area and Departments

Essential requirements and candidate background

• Accept responsibility
• Enhance organizational performance
• Clearly delegate tasks and responsibilities
• Think strategically, inductively, and creatively

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Khopoli, MH, India

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Guest Service Executive vacancy is not an offer for reference REF118912O; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF118912O.

Compare your qualifications and experience with the essential conditions for the Khopoli, MH, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: sales

For sales-related work, describe the customer group, product context and responsibility you held. Explain how you identified opportunities, managed an account or progressed a sale, with measurable results only where records support them.

Relevant skills

• ISO
• sales
• training
• front office
• guest services
• communication