Accor: Reservation Associate — Vijayawada, AP, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Reservation Associate in Vijayawada, AP, India, under reference REF120700B. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 28 September 2026
• Brands: AccorHotel

Responsibilities and work described

• Handle incoming reservation inquiries promptly and professionally, converting customer inquiries into confirmed bookings by providing service and addressing customer needs with empathy and efficiency
• Maintenance: and update corporate databases and reservation systems, ensuring all delegate bookings, customer records, and correspondence are current and accurate
• Respond to customer queries and resolve issues in a timely manner to maximize customer satisfaction and loyalty
• Collaboration: with Sales, Marketing, and Front Office teams to optimize room occupancy rates and maximize revenue opportunities
• Execution: daily administrative tasks with meticulous attention to detail and support organizational goals as assigned

Essential requirements and candidate background

• Bachelor's degree in Hotel Management from a recognized institution
• Fresher or 1 year of experience in a reservation, hospitality
• Proficiency: reservation management systems, property management software (PMS), and booking platforms
• Written and verbal communication skills in English with proficiency in Microsoft Office
• Data entry and database management abilities with keen attention to accuracy
• Multitask, prioritize multiple requests, and meet deadlines consistently
• Interpersonal and collaborative skills with a customer-focused approach and genuine empathy
• Problem-solving mindset with analytical skills and the ability to make decisive decisions under pressure
• Resilience and adaptability to thrive in a fast-paced, work environment

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Vijayawada, AP, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Reservation Associate vacancy is not an offer for reference REF120700B; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF120700B.

Compare your qualifications and experience with the essential conditions for the Vijayawada, AP, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: sales

For sales-related work, describe the customer group, product context and responsibility you held. Explain how you identified opportunities, managed an account or progressed a sale, with measurable results only where records support them.

Relevant skills

• MS Office
• sales
• marketing
• front office
• reservations
• hospitality
• communication