Accor: Restaurant Supervisor — 289 Moo 3, Kram, Klaeng, RAYONG, Thailand

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Restaurant Supervisor in 289 Moo 3, Kram, Klaeng, RAYONG, Thailand, under reference REF123935D. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 24 October 2026
• Brands: MERCURE

Responsibilities and work described

• Job Purpose
• This position is responsible for supervising and supporting the restaurant team in delivering service to guests
• The role oversees daily restaurant operations, ensures consistent service standards, coordinates with other departments, and contributes to guest satisfaction, team engagement, and revenue performance
• Restaurant Operations
• Supervise daily restaurant operations to ensure smooth and efficient service
• Quality / delivery: adherence to brand and service standards in line with Accor guidelines
• Monitoring: table setup, cleanliness, and overall dining ambiance
• Handle guest requests, complaints, and feedback promptly and professionally
• Support: F&B promotions and upselling initiatives to drive revenue
• Coordination: with Kitchen and Bar for accurate order taking and timely service
• Oversee cash handling, billing, and compliance with finance procedures
• Research / execution: daily briefings with team members to review specials, promotions, and operational needs
• Guest Experience
• Quality / delivery: all guests receive a warm welcome and attentive service
• Anticipate guest needs and resolve service issues promptly
• Collect guest feedback and communicate to management for continuous improvement

Essential requirements and candidate background

• Diploma or Degree in Hospitality Management or related field
• Minimum 2 years of supervisory experience in F&B service, preferably in hotels or upscale restaurants
• Knowledge: restaurant operations, service sequence, and guest engagement
• Proficiency: POS systems and MS Office (Excel, Word, PowerPoint)
• Good command of English; additional languages an advantage

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: 289 Moo 3, Kram, Klaeng, RAYONG, Thailand

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Restaurant Supervisor vacancy is not an offer for reference REF123935D; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF123935D.

Compare your qualifications and experience with the essential conditions for the 289 Moo 3, Kram, Klaeng, RAYONG, Thailand position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel
• PowerPoint
• MS Office
• compliance
• training
• food safety
• food and beverage
• guest services
• kitchen operations
• billing
• hospitality