Oscar Health: Associate, Inquiries and Investigations — Tempe, Arizona, United States

About Oscar Health

Oscar Health is a health-insurance business built around a technology platform and member services. Its recruitment board also describes Oscar Medical Group activities in virtual health assessments and virtual care. Those notices reflect distinct parts of the wider operation: insurance products and member administration alongside clinical services. Technology, insurance operations and care delivery consequently appear in different roles on the board, with the employing team determining the service and professional responsibilities of an individual position.

The position and its setting

Oscar Health lists Associate, Inquiries and Investigations in Tempe, Arizona, United States, under reference 8168368. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Provider Network
• Employer listing date: 1 September 2026

Responsibilities and work described

• The Associate, Inquiries and Investigations is responsible for working cross-functionally with business and technical Oscar stakeholders to solve data process challenges and represent departmental interests in company-wide strategic initiatives
• The position leads implementations and data corrections to enhance processes that directly impact directory accuracy and filing submissions
• Primary focus is placed on investigating and resolving complex escalations/inquiries through production release, while driving comprehensive process documentation, maintaining project plans, and implementing risk mitigation strategies to ensure quality and financial discipline
• Report into the Senior Manager, Provider Data Operations
• Work: Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week
• Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
• Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year
• You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses
• Leads the end-to-end management of cross-functional implementations and projects—including project plan creation, stakeholder engagement, edge case mitigation, and on-time completion—to enhance processes and execute data corrections that directly impact directory accuracy and filing submissions
• Evaluates departmental performance by creating, gathering, analyzing, and interpreting data to inform technology-enabled solutions, establish departmental key metrics, and implement mitigation strategies that ensure quality and financial discipline
• Collaboratively works with leadership, peers, and internal/external stakeholders to investigate risks and escalations, formulate proactive strategies, and partner across teams on continuous improvement action plans through final release to production
• Mentors team members and promotes colleagues' professional growth, fostering team collaboration and driving mindset shifts necessary to optimize operational efficiency and achieve departmental targets
• Compliance with all applicable laws and regulations
• Other duties as assigned

Essential requirements and candidate background

• A bachelor's degree or 3+ years commensurate experience
• 3+ years of professional experience in provider data or provider network operations within a health insurance company
• 2+ years of experience using data software such as Excel, SQL or other data analytics tools
• 2+ years of experience with end to end project management
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 2+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership

Education and qualification routes

• Degree / qualification: Bachelor's degree in Engineering, Business Administration, or other related field

Experience and professional background

• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Preferred experience and additional strengths

• Lean Six Sigma Green Belt certification or higher
• ACA marketplace, provider network, claims, healthcare quality, or provider data experience
• This is an authentic Oscar Health job opportunity
• Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience
• Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements
• Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts
• California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members
• We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family
• Advertised location: Tempe, Arizona, United States

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Associate, Inquiries and Investigations vacancy is not an offer for reference 8168368; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Oscar Health

Applications follow the official employer page linked below.

Open the official Oscar Health posting below and match the title and reference 8168368.

Compare your qualifications and experience with the essential conditions for the Tempe, Arizona, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: SQL

SQL references usually call for more detail than “database knowledge”. Explain the data you queried, the business or engineering question and how you checked that joins, aggregates and filters produced the intended result.

Relevant skills

• SQL
• AI/ML
• Excel
• ACA
• data analysis
• AI
• process improvement
• Lean
• Six Sigma
• compliance