Oscar Health: CGA Team Lead — Dallas, Texas, United States

About Oscar Health

Oscar Health is a health-insurance business built around a technology platform and member services. Its recruitment board also describes Oscar Medical Group activities in virtual health assessments and virtual care. Those notices reflect distinct parts of the wider operation: insurance products and member administration alongside clinical services. Technology, insurance operations and care delivery consequently appear in different roles on the board, with the employing team determining the service and professional responsibilities of an individual position.

The position and its setting

Oscar Health lists CGA Team Lead in Dallas, Texas, United States, under reference 8245793. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Member Care & Services
• Employer listing date: 6 October 2026

Responsibilities and work described

• As a CGA Team Lead, you will supervise the day-to-day CGA production operations
• Delivery: guidance to the CGA staff on their assignments while leading them to meet performance expectations
• Quality / delivery: that cases are resolved in accordance with state and federal regulatory requirements and Oscar's policies and procedures
• Delivery: oversight to your immediate team and the broader CGA Team to achieve departmental goals
• Be responsible for facilitating the resolution process through problem-solving and creating partnerships across the organization
• You may also lead projects outside the daily production operation to improve processes and the member experience
• Report into the Associate Manager, CGA & MPCT
• Work: Location: This is a remote position, open to candidates who reside in: Arizona
• Florida
• Georgia; or Texas
• While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
• Pay Transparency: The base pay for this role is: $55,890- $73,355 per year
• You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses
• The CGA Team Lead is responsible for managing the day to day needs of the team to ensure compliance with Federal and State regulations and timeframes on all case types and lines of business
• Apply critical thinking to ensure proper workflows are in place to meet/exceed internal and external SLAs and TATs
• Delivery: coaching, feedback and recognition as warranted to support direct reports

Essential requirements and candidate background

• 3+ years of relevant experience directly related to this role
• 2+ years experience with and equivalent knowledge of Commercial Insurance, Medicare/Medicaid and/or Affordable Care Act rules and regulations relating to the Grievance & Appeals processes
• 1+ years experience with or relevant knowledge of navigating Google Docs and Sheets

Education and qualification routes

• Degree / qualification: Bachelor's Degree

Preferred experience and additional strengths

• Experience: any state-level audit
• Management/leadership experience
• This is an authentic Oscar Health job opportunity
• Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience
• Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements
• Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts
• California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members
• We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family
• Advertised location: Dallas, Texas, United States

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another CGA Team Lead vacancy is not an offer for reference 8245793; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Oscar Health

Applications follow the official employer page linked below.

Open the official Oscar Health posting below and match the title and reference 8245793.

Compare your qualifications and experience with the essential conditions for the Dallas, Texas, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI/ML
• AI
• process improvement
• audit
• compliance
• insurance
• training
• inventory
• partnership development