Rubrik: Senior Business Analyst - NPI Operations — Bangalore, India

About Rubrik

Rubrik provides data-security and resilience technology for organisations facing cyberattacks, malicious activity and operational disruption. Its recruitment material discusses protecting enterprise information, including data held in business software and cloud environments. The described portfolio includes security and protection for SaaS applications, with attention to access, backup and recovery. Its business connects the technical handling of information with an organisation's ability to keep critical data protected and to recover when normal operations are disrupted.

The position and its setting

Rubrik lists Senior Business Analyst - NPI Operations in Bangalore, India, under reference 8108085. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Operations
• Employer listing date: 20 August 2026

Responsibilities and work described

• We are seeking a highly driven, enterprising individual with communication skills to join our NPI Operations team and help operationalise our products in our quote-to-cash processes
• Support: GTM initiatives and new product launches; be accountable for CPQ and NPI deliverables that drive product growth and improve sales productivity
• Own the NPI Operations ticket queue and dashboards: triage, assign, track, and follow up to meet SLAs and prevent escalations; balance day-to-day support with small to medium projects
• Regularly compile reports and provide clear status updates; communicate timelines, risks, and decisions to stakeholders
• Delivery: NPI releases and bug fixes based on priority; execute predefined processes independently and escalate for support or visibility when appropriate
• Leadership: CPQ and NPI enhancements and initiatives end-to-end: requirements analysis, consensus-building, solution design, testing, documentation, training, and launch
• Partner closely with IT and cross-functional teams to design scalable, agile solutions and drive timely delivery through effective coordination and communication
• Maintenance: the product master and ensure SKU configuration integrity across PDM and CPQ environments; recommend improvements grounded in best practices
• Analysis: and optimise CPQ and NPI processes to drive efficiency and scalability; assess upstream/downstream impacts across PDM, CPQ, billing, and renewals
• Work: across the full quote-to-cash lifecycle—from packaging, pricing, and selling to growth, retention, and EOL transitions—to drive cross-functional alignment
• Create, maintain, and deliver training and documentation for all new implementations to drive adoption and ensure stakeholders are enabled as products and processes roll out
• Mentor junior analysts on CPQ/NPI processes and best practices

Essential requirements and candidate background

• Required:
• 8+ years in a Business Analyst or operations role, preferably in a SaaS environment
• 6+ years of hands-on experience in CPQ or other quote-to-cash system
• Track record contributing to go-to-market initiatives in high-growth, scaling organisations; ability to translate strategy into executable plans
• Self-starter & Results-Driven: demonstrates a high level of productivity with minimal oversight; takes ownership, shows initiative, and proactively drives solutions to completion
• Strategic thinker: evaluate things holistically and for the long term, make decisions using a blend of technical chops, risk assessment, and understanding of business needs and priorities
• Communication and follow-up skills; transparency, and the ability to synthesise information into a clear, digestible format for business operations teams
• Adept collaboration skills
• Comfort working cross-functionally and learning new domains quickly; technical fluency in systems and data concepts; ability to influence without formal authority
• Analytical skills; able to assess CPQ and downstream impacts, analyse data to identify issues, and recommend solutions
• Experience: operational tools and systems (e.g., Salesforce, Jira); familiarity with quoting, SKU configuration, and the product development lifecycle
• High-energy, company first, positive attitude: Passionate and motivated to make a massive impact and work hard in a fast-paced environment
• You are detail-oriented, leverage your resources, and get things done on time with quality results

Preferred experience and additional strengths

• Experience delivering NPI releases, complex SKU updates, and changes that span multiple workstreams
• SFDC administration experience and/or Salesforce certifications
• Familiarity: AI concepts, ideally as applied to the Sales function, is a plus

Location, schedule and contract conditions

• Advertised location: Bangalore, India

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Senior Business Analyst - NPI Operations vacancy is not an offer for reference 8108085; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Rubrik

Applications follow the official employer page linked below.

Open the official Rubrik posting below and match the title and reference 8108085.

Compare your qualifications and experience with the essential conditions for the Bangalore, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Salesforce

Salesforce experience should identify the users and workflow, then explain the configuration, development or integration you handled. A concrete example helps distinguish administration from application development or process design.

Relevant skills

• AI/ML
• Salesforce
• AI
• audit
• sales
• training
• stakeholder management
• communication
• pricing