ServiceNow: Staff AI Product Manager — Hyderabad, Telangana, India

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Staff AI Product Manager in Hyderabad, Telangana, India, under reference JB0075873. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Product
• Employment type: Full-time
• Employer listing date: 21 October 2026
• Brands: ServiceNow

Subjects named in the job description

The posting mentions the following work areas. These references are not a separate list of compulsory certifications.

• AI/ML
• AI
• stakeholder management

Essential requirements and candidate background

• To be successful in this role you have:
• Experience: leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 6-8+ years of PM experience, with recent hands-on work shipping AI/agentic features
• Comfortable prototyping and in the weeds with engineering: reviewing implementations, standing up demos, not just writing requirements
• Understanding: agent architectures — orchestration, tool use, multi-step reasoning — and how to translate that into a scoped roadmap
• Communicator, able to align engineering, architecture, and stakeholders who all want different things
• AP/finance domain knowledge is a nice-to-have, not a requirement
• FD21

Location, schedule and contract conditions

• Work arrangement: Hybrid
• Advertised location: Hyderabad, Telangana, India

Benefits mentioned by the employer

• Own end to end product outcomes for AP AI Specialist end to end
• Build, don't just spec: prototype agent behavior, stand up demos, validate feasibility with engineering before it's a roadmap item
• Take an ambiguous problem (a customer pain point, an eval failure, a platform constraint) and figure out the right shape of the solution without waiting for it to be handed to you fully formed
• Define what "good" looks like for agent behavior — success criteria, eval scenarios, confidence thresholds — and use eval methodology as a real lever for product decisions, not a checkbox
• Partner with the platform/orchestration team on architecture tradeoffs (agent design, latency, oversight vs. automation), with enough technical depth to push back when something doesn't hold up
• Translate technical tradeoffs into plain language for engineering, architects, and execs — get in front of real users early to validate before building further
• Thrive in ambiguity: create structure where none exists, and pull the work forward through clarity and credibility rather than process

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Staff AI Product Manager vacancy is not an offer for reference JB0075873; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0075873.

Compare your qualifications and experience with the essential conditions for the Hyderabad, Telangana, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI/ML
• AI
• stakeholder management