SGS: Collection Officer - Finance — Hyderabad, India

About SGS

SGS provides testing, inspection and certification services. Its employer descriptions connect this work with quality, compliance and sustainability, using laboratory and other business facilities to deliver services. These activities address related but distinct needs: examining products or materials, assessing conditions against requirements, and establishing conformity with an applicable framework. The business provides organisations with evidence and assessments relevant to their operations, supported by scientific, technical and administrative work around the services delivered.

The position and its setting

SGS lists Collection Officer - Finance in Hyderabad, India, under reference REF90052K. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Shared Services Center
• Employment type: Full-time
• Employer listing date: 14 October 2026
• Brands: SGS

Responsibilities and work described

• A Collection Officer - Finance to join our Finance team and support timely customer payments
• The role will be responsible for monitoring accounts, following up with customers, resolving payment-related queries, and maintaining accurate collection records
• Contact customers by phone and email to follow up on invoices and secure payment commitments
• Monitoring: customer accounts, aging reports, and overdue balances to identify accounts requiring collection action
• Record collection activities, customer responses, payment commitments, and follow-up actions accurately in the ERP or collection tracking system
• Send customer statements, payment reminders, follow-ups, and collection notices in line with company procedures
• Coordination: with Accounts Receivable, Credit Control, Operations, and customers to resolve payment queries, disputes, and allocation issues
• Follow up on promised payment dates and escalate missed commitments or high-risk accounts to the line manager
• Support: month-end reporting by updating collection status, expected cash inflows, disputed balances, and overdue account commentary
• Maintenance: complete and accurate collection records, customer correspondence, and supporting documentation for audit and management review
• Quality / delivery: compliance with company policies, internal controls, collection procedures, and customer communication standards
• Contribution: to improving collection effectiveness, reducing overdue balances, and strengthening cash flow visibility

Essential requirements and candidate background

• Bachelor’s degree in Accounting, Finance, Business Administration, Commerce, or a related field
• 3–4 years of relevant experience in Collections, Accounts Receivable, Credit Control, Customer Service, or Finance Operations
• Good understanding of customer account follow-up, aging analysis, payment commitments, dispute resolution, and collection processes
• Proficiency: Microsoft Excel, with the ability to work with customer statements, aging schedules, and collection trackers
• Exposure: Power BI, automated collection tools, or banking platforms is an added advantage
• English communication, negotiation, and interpersonal skills
• High attention to detail, with good time management and organizational skills

Preferred experience and additional strengths

• Experience: ERP systems such as Oracle, SUN Systems, SAP, or similar finance platforms is highly desirable

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Hyderabad, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Collection Officer - Finance vacancy is not an offer for reference REF90052K; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to SGS

Applications follow the official employer page linked below.

Open the official SGS posting below and match the title and reference REF90052K.

Compare your qualifications and experience with the essential conditions for the Hyderabad, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: SAP

For SAP, identify the module or business process and the type of contribution: configuration, development, integration, testing or user support. Give one example that connects the system change to the business need.

Relevant skills

• SAP
• Excel
• audit
• compliance
• communication
• Power BI
• accounting
• banking
• customer support