Sutherland: Clinical Healthcare BPO Consultant — Taguig, NCR, Philippines

About Sutherland

Sutherland works in business and digital transformation, combining technology services with business-process expertise. Its employer descriptions identify artificial intelligence, automation, cloud engineering and advanced analytics as areas of activity. The company uses products, platforms and service delivery to improve business operations and customer experiences. Its stated approach brings human expertise together with AI, adapting technology and process changes to the needs of the organisation receiving the service rather than providing only a standalone software product.

The position and its setting

Sutherland lists Clinical Healthcare BPO Consultant in Taguig, NCR, Philippines, under reference REF41031S. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Part-time
• Employer listing date: 19 October 2026
• Brands: Sutherland

Responsibilities and work described

• *For Pooling Purposes*
• Delivery: consultancy services to the insurance and healthcare vertical to set up the clinical/bill review/insurance practice
• Establishment: and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet their expectations
• Participate in RFPs, client proposals, client meetings & sales calls as directed by the supervisor
• Produce and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact business outcomes
• Identify the training needs that will equip the staff with fundamental skills and knowledge for the clinical/bill review/insurance programs
• Have a thorough understanding of the various system tools and operational procedures utilized within the program and provide guidance/recommendations to the operations team on improving service delivery/outcomes
• Collaboration: with stakeholders on a regular basis for creating strategies
• Research / execution: all defined and required process compliance and adherence to all team members, partners, and third-party providers for clinical insurance program and provide recommendations to improve the framework/rectify the identified gaps

Essential requirements and candidate background

• Earned a bachelor’s degree in any related field
• Registered Nurse (PH & US Licensed)
• At least 15 years of work experience in the same industry with 2-3yrs of Director experience
• Experience: the healthcare/casualty/worker's compensation domain managing processes such as Intake, Clinical Utilization Review, Nurse Reviews, Medical Provider Call Center
• Working knowledge on Microsoft Office applications
• Efficiently manage time and keep track of multiple schedules, meetings, and initiatives
• Analytical skills
• Demonstrated leadership skills

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: Hybrid
• Advertised location: Taguig, NCR, Philippines

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Clinical Healthcare BPO Consultant vacancy is not an offer for reference REF41031S; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Sutherland

Applications follow the official employer page linked below.

Open the official Sutherland posting below and match the title and reference REF41031S.

Compare your qualifications and experience with the essential conditions for the Taguig, NCR, Philippines position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: compliance

Compliance experience should identify the business process, applicable internal controls and the work you performed. Explain evidence gathering, review, escalation or remediation where those were part of your role.

Relevant skills

• MS Office
• compliance
• insurance
• sales
• training
• stakeholder management
• communication