Freshworks: Business Development Manager - NA — Bengaluru, India

About Freshworks

Freshworks develops cloud-based software for customer and employee experiences. Its product range includes customer support, sales and marketing automation, chat and IT service management. The employer names Freshdesk, Freshsales, Freshmarketer, Freshservice and Freshchat, supported by shared platform services. These applications address different operational needs, from managing customer conversations and sales activity to helping employees obtain IT services. The business emphasises software designed for end users and straightforward implementation.

The position and its setting

Freshworks lists Business Development Manager - NA in Bengaluru, India, under reference P101747_1. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 13 October 2026
• Brands: Freshworks

Responsibilities and work described

• A Business Development Manager to join our outbound sales team
• The role will focus on building pipeline through proactive prospecting, engaging target accounts, qualifying opportunities, and creating meaningful conversations with potential customers
• This is a high-activity, outbound-focused role for someone who enjoys prospecting, is comfortable picking up the phone, and can engage prospects effectively across multiple channels
• Drive outbound prospecting across target accounts and personas through cold calls, emails, LinkedIn, and other channels
• Research accounts and identify relevant decision-makers and influencers
• Management: and follow up on inbound leads, qualifying them based on business need, fit, and buying intent
• Execute structured email and calling sequences to generate meetings and sales opportunities
• Building: and maintain a healthy pipeline of qualified prospects
• Personalize outreach based on account research, industry, business challenges, and relevant use cases
• Work: closely with Account Executives to qualify and hand over sales opportunities
• Maintenance: accurate prospect, activity, and pipeline information in the CRM
• Tracking: outreach performance and continuously improve messaging, targeting, and conversion rates
• Stay updated on target markets, industries, competitors, and customer pain points

Essential requirements and candidate background

• 1–4 years of experience in B2B sales, business development, inside sales, or SaaS sales
• Experience: outbound prospecting and lead generation
• Experience: cold calling and email outreach
• Experience managing and converting inbound leads
• Comfortable researching accounts and identifying decision-makers
• Experience using outbound and sales intelligence tools such as LinkedIn Sales Navigator, Lusha, Apollo, ZoomInfo, 6sense, Outreach, Salesloft, HubSpot, or similar platforms
• Verbal and written communication skills
• Work in a target-driven, high-velocity sales environment
• Ownership, curiosity, persistence, and a hunter mindset
• Must be open to work in night shift

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Bengaluru, India

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Business Development Manager - NA vacancy is not an offer for reference P101747_1; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Freshworks

Applications follow the official employer page linked below.

Open the official Freshworks posting below and match the title and reference P101747_1.

Compare your qualifications and experience with the essential conditions for the Bengaluru, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: sales

For sales-related work, describe the customer group, product context and responsibility you held. Explain how you identified opportunities, managed an account or progressed a sale, with measurable results only where records support them.

Relevant skills

• sales
• business development
• communication