Rubrik: Customer Success Manager - Growth and Retention — Bangalore, India

About Rubrik

Rubrik provides data-security and resilience technology for organisations facing cyberattacks, malicious activity and operational disruption. Its recruitment material discusses protecting enterprise information, including data held in business software and cloud environments. The described portfolio includes security and protection for SaaS applications, with attention to access, backup and recovery. Its business connects the technical handling of information with an organisation's ability to keep critical data protected and to recover when normal operations are disrupted.

The position and its setting

Rubrik lists Customer Success Manager - Growth and Retention in Bangalore, India, under reference 8141059. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Support
• Employer listing date: 26 August 2026

Subjects named in the job description

The posting mentions the following work areas. These references are not a separate list of compulsory certifications.

• Salesforce
• Power BI
• Tableau
• AI
• audit
• sales
• account management
• training

Essential requirements and candidate background

• Analytical and commercial acumen with experience handling pricing, TCO, ROI, and competitive objections
• Influence cross-functional teams and lead risk discussions with executive stakeholders
• Experience: Salesforce, Gainsight/CS platforms, and BI tools like Tableau, Power BI, or Looker
• Communication, negotiation, and conflict‑resolution skills

Experience and professional background

• 8+ years in Renewals, Customer Success, Account Management, or Customer Operations (SaaS preferred)

Preferred experience and additional strengths

• Experience: competitive intelligence, pricing strategy, or deal desk functions
• Experience running war rooms or escalation workflows
• Background in program management or enablement
• Understanding: SaaS economics: GRR, NRR, churn, discount impact, unit economics

Location, schedule and contract conditions

• Advertised location: Bangalore, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Customer Success Manager - Growth and Retention vacancy is not an offer for reference 8141059; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Rubrik

Applications follow the official employer page linked below.

Open the official Rubrik posting below and match the title and reference 8141059.

Compare your qualifications and experience with the essential conditions for the Bangalore, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Salesforce

Salesforce experience should identify the users and workflow, then explain the configuration, development or integration you handled. A concrete example helps distinguish administration from application development or process design.

Relevant skills

• Salesforce
• Power BI
• Tableau
• AI
• audit
• sales
• account management
• training