ServiceNow: Advisory Solution Consultant - Core Business Solutions — Mumbai, Maharashtra, India

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Advisory Solution Consultant - Core Business Solutions in Mumbai, Maharashtra, India, under reference JB0075791. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales
• Employment type: Full-time
• Employer listing date: 16 October 2026
• Brands: ServiceNow

Responsibilities and work described

• The Advisory Solution Consultant is a lead contributor in the Solution Consulting organization, a trusted advisor to customers and partners, and a mentor to other Solution Consultants
• This role works closely with Sales to build and execute account penetration strategies in a defined market vertical and maintains external networks with customers and technology partners to identify and shape market opportunities
• This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles

Essential requirements and candidate background

• To be successful in this role you have:
• Experience: leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 8+ years of pre-sales solution consulting or sales engineering experience or similar customer‑facing role (e.g., solution consulting, value engineering, product management with heavy customer engagement), ideally in SaaS or enterprise software
• Track record designing and presenting end‑to‑end solutions that drive measurable business outcomes and value for customers
• Consultative skills, including discovery, qualification, objection handling, and executive communication
• Lead complex pre‑sales cycles collaboratively with Sales and cross‑functional teams
• Presentation, storytelling, and demo skills, with the ability to simplify complex concepts and tailor messages to different audiences
• Work in a fast‑paced, matrixed, global environment and manage multiple priorities and opportunities in parallel
• Travel, as necessary
• Success in This Role
• Success as an Advisory Solution Consultant – Core Business Solutions is measured by:
• Positive impact on pipeline creation and progression for Core Business opportunities
• Win rate and deal quality for opportunities where you are engaged
• Demonstrated mentorship and uplift of the broader Solution Consulting team
• Customer and partner feedback on your credibility as a trusted advisor for Core Business transformation
• Contribution to Core Business thought leadership, internal assets, and best practices
• FD21

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, Maharashtra, India

Benefits mentioned by the employer

• Partner with Account Executives and broader account teams to develop and execute account penetration strategies for Core Business Solutions in a defined territory or vertical
• Lead discovery sessions with customers to understand business objectives, challenges, and current processes across HR, Workplace, Legal, Finance, Procurement, and supplier management operations, and translate them into Core Business Solution opportunities
• Design solution architectures and value‑based proposals on the Now Platform that align Core Business workflows to customer business outcomes, including cross‑workflow and cross‑platform scenarios
• Deliver compelling, story‑driven product demonstrations and presentations that articulate the vision, value, and differentiation of ServiceNow Core Business Solutions to both executive and technical audiences
• Lead complex pre‑sales engagements, including RFP responses, proof‑of‑concepts, and workshops, ensuring proposed solutions are feasible, scalable, and aligned with ServiceNow leading practices
• Build and maintain strong, long‑term relationships with key customer stakeholders as a trusted advisor on Core Business transformation and the Now Platform
• Develop and maintain relationships with Product Management and Development to provide field feedback, influence roadmap, and stay ahead on new capabilities across Core Business Solutions
• Maintain an active external network with customers, partners, and industry communities to identify emerging trends, shape ServiceNow’s point of view, and uncover new market opportunities
• Contribute to internal enablement, reusable assets, and best practices (e.g., demo scenarios, discovery frameworks, industry use cases) specific to Core Business Solutions

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Advisory Solution Consultant - Core Business Solutions vacancy is not an offer for reference JB0075791; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0075791.

Compare your qualifications and experience with the essential conditions for the Mumbai, Maharashtra, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: ServiceNow

For ServiceNow, explain the workflow or service-management process, the platform area and the work you owned. Examples might concern implementation, configuration, integration or support, depending on your background.

Relevant skills

• AI/ML
• ServiceNow
• sales
• procurement
• stakeholder management
• AI
• communication