ServiceNow: Advisory Solution Consultant — Canberra, AUST CAPITAL TERR, Australia

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Advisory Solution Consultant in Canberra, AUST CAPITAL TERR, Australia, under reference JB0076539. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales
• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: ServiceNow

Responsibilities and work described

• At ServiceNow, we are a diverse and inclusive organisation that values collaboration, innovation, and customer-centricity
• We strive to create solutions that meet our clients' unique needs and drive their success
• As a Solution Consultant, you will play a vital role in understanding our clients' challenges, proposing tailored solutions, and ensuring seamless implementation
• We believe in fostering a supportive and inclusive work environment where everyone's contributions are valued
• Collaboration: with the sales team to understand client requirements and business objectives
• Research / execution: in-depth analysis of client needs and pain points to develop customised solutions
• Create compelling presentations, proposals, and demonstrations that effectively communicate the value of our solutions to clients
• Serve as a trusted advisor to clients, offering insights, best practices, and recommendations
• Research / execution: product demonstrations and effectively address client questions and concerns
• Collaboration: with cross-functional teams, including product development and project management, to ensure smooth implementation of solutions
• Delivery: ongoing support and assistance to clients throughout the project lifecycle
• Stay updated on industry trends, emerging technologies, and best practices to continuously enhance your knowledge and expertise
• Contribution: to the growth of the Solution Consulting team through knowledge sharing, mentoring, and collaboration

Essential requirements and candidate background

• To be successful in this role you have:
• Experience: leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• Bachelor's degree in a relevant field (e.g., Computer Science, Business, Engineering), or equivalent practical experience
• 5+ years of experience in solution consulting, technical sales, or a related role
• Expertise in analysing complex business requirements and designing innovative solutions
• Technical acumen with the ability to understand and explain technical concepts effectively
• Communication and presentation skills, with the ability to tailor your message to various stakeholders
• Demonstrated experience in building and nurturing client relationships
• Thrive in a fast-paced, environment and manage multiple projects simultaneously
• Problem-solving skills and the ability to think strategically and creatively
• Experience working with Federal Government, Public Sector, Defence and Intelligence

Preferred experience and additional strengths

• Baseline security clearance or higher preferred

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: Hybrid
• Advertised location: Canberra, AUST CAPITAL TERR, Australia

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Advisory Solution Consultant vacancy is not an offer for reference JB0076539; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0076539.

Compare your qualifications and experience with the essential conditions for the Canberra, AUST CAPITAL TERR, Australia position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: ServiceNow

For ServiceNow, explain the workflow or service-management process, the platform area and the work you owned. Examples might concern implementation, configuration, integration or support, depending on your background.

Relevant skills

• AI/ML
• ServiceNow
• sales
• project management
• AI
• stakeholder management
• communication