ServiceNow: Advisory Solution Consultant - Presales — Mumbai, Maharashtra, India

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Advisory Solution Consultant - Presales in Mumbai, Maharashtra, India, under reference JB0076246. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales
• Employment type: Full-time
• Employer listing date: 21 October 2026
• Brands: ServiceNow

Responsibilities and work described

• As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales through our partner ecosystem
• Technical guidance: revenue for ServiceNow with the support and partnership of Sales, Partner Ecosystem, Product Management, and the executive team
• This is a technical consultant who can go wide and deep on discovery, solution positioning and demonstration while enabling and co-selling with partners during sales cycles
• Key Focus Areas
• Driving pre-sales efforts for partner-led territory

Essential requirements and candidate background

• To be successful in this role you have:
• Experience: leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry
• 7+ years of pre-sales solution consulting or sales engineering experience
• Proficiency: the ServiceNow platform or technical expertise with enterprise cloud software solutions for Global Business Services ( HR Shared Services)/ CRM
• Experience working with System Integrators, consulting firms, or business process outsourcers
• Understanding: architectural principles for cloud-based platforms including multi- tenancy and automation
• Bachelor's degree or higher in Business, IT, Engineering, or related field
• Territory management skills, including pipeline building and working with Sales and Partner counterparts to guide execution excellence
• Willingness to travel up to 40%, including international travel (primarily India)
• Key Competencies
• Business Acumen: Deep understanding of how consulting firms, SIs create value; awareness of industry pressures and digital transformation drivers
• Collaboration: Ability to work across teams in highly matrixed organizations spanning ServiceNow, partners, and enterprise clients
• Influence: Navigate complex partner organizations, identify stakeholders and decision makers, build credibility and trust
• Nimble Learning: Quickly grasp new transformation methodologies, and evolving ServiceNow capabilities
• Execution Focus: Bias for action; address opportunities and challenges quickly with minimal supervision

Experience and professional background

• Experience working in a channels role enabling or training partner technical teams (SIs, resellers, GSIs) on product positioning and delivery would be a plus

Preferred experience and additional strengths

• Understanding: transformation drivers with ServiceNow product suite (Preferably IT, CRM, and Security)
• Current ServiceNow certification (e.g., Certified System Administrator, Certified Implementation Specialist)
• Experience leading pre-sales efforts for India prospects
• Knowledge: AI and advanced analytics technologies
• ServiceNow platform development experience would be a value add
• FD21

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, Maharashtra, India

Benefits mentioned by the employer

• Partner with top-tier System Integrators to develop and position ServiceNow-powered transformation solutions
• Support product sales as a technical and domain expert, partnering closely with assigned partners' pre-sales and delivery teams to extend their solution capability
• Lead discovery workshops to determine customers' challenges and give product demonstrations jointly with partner teams, to align our solution with customer needs
• Answer product feature and technical questions from partners, customers, channel partners, and ServiceNow colleagues
• Enable and upskill partner solution consultants and architects through technical training, certification support, and hands-on labs and
• Provide feedback to product management about product enhancements that can address customer and partner needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants and partner technical teams to enhance the quality and efficiency of joint delivery
• Stay current on competitive analysis and market differentiation, and help partners position effectively against competitive alternatives
• Support marketing events including executive briefings, conferences, user groups, trade shows, and partner enablement events
• Act as a trusted technical advisor to partner account teams, supporting deal registration, solution scoping, and co-sell strategy
• Support partner build activities on ServiceNow platform and lead solution architecture discussions as needed
• Support and drive the partner GTM activities for a select few partners along with the partner manager

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Advisory Solution Consultant - Presales vacancy is not an offer for reference JB0076246; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0076246.

Compare your qualifications and experience with the essential conditions for the Mumbai, Maharashtra, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: ServiceNow

For ServiceNow, explain the workflow or service-management process, the platform area and the work you owned. Examples might concern implementation, configuration, integration or support, depending on your background.

Relevant skills

• AI/ML
• ServiceNow
• AI
• sales
• marketing
• training
• partnership development
• stakeholder management
• business processes