ServiceNow: Commercial Growth Account Executive — Staines, United Kingdom

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Commercial Growth Account Executive in Staines, United Kingdom, under reference JB0076480. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales
• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: ServiceNow

Responsibilities and work described

• ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there
• We hire carefully, we hire the best, we celebrate our people
• Come join our Sales A-team
• ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team
• The Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform
• The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within a Business-to-business (B2B) capacity
• They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent

Essential requirements and candidate background

• To be successful in this role you have:
• Experience: leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 1-3 years of experience in a tech sales role, with an early track record of new business development and/or account management
• Some experience or exposure to self-sourcing pipeline, ideally including a new logo or cross-sell opportunity you've generated yourself
• A genuine interest in growing revenue within an existing customer base, as well as winning new business
• A good understanding of the sales process, with the ability to learn to navigate more complex, multi-stakeholder sales cycles
• Business acumen and curiosity — able to learn a customer's strategic priorities and position relevant value
• Presentation, verbal, and written communication skills
• Relationship-building skills, with the ability to build meaningful business relationships with customers, prospects, partners, and internal colleagues
• Persistent and dependable, especially with attendance, deliverables, and deadlines
• Coachable, with a genuine desire to develop as a full-cycle seller
• TR21

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: Staines, United Kingdom

Benefits mentioned by the employer

• Meet or exceed Monthly, Quarterly and Annual sales objectives
• Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these
• Strategically prospect within key verticals to develop new opportunities and pipeline
• Follow the Value Selling sales process to win new business, expand within existing accounts and ensure contract renewals
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc
• Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
• Occasional travel for training and/or meetings may be required

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Commercial Growth Account Executive vacancy is not an offer for reference JB0076480; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0076480.

Compare your qualifications and experience with the essential conditions for the Staines, United Kingdom position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: ServiceNow

For ServiceNow, explain the workflow or service-management process, the platform area and the work you owned. Examples might concern implementation, configuration, integration or support, depending on your background.

Relevant skills

• AI/ML
• ServiceNow
• sales
• customer support
• training
• AI
• business development
• account management
• stakeholder management
• communication