Bosch Group: ServiceNow Platform & ITSM Developer — coimbatore, India

About Bosch Group

Bosch's India activities span mobility, industrial technology, consumer goods, and energy and building technology. Its employer description identifies engineering development, manufacturing and commercial operations within that range. The group operates through multiple Indian businesses, including activities in automotive systems, software and engineering, industrial technology and home appliances. This makes Bosch a collection of related technology businesses rather than a single product operation, with different entities serving different industrial and consumer applications.

The position and its setting

Bosch Group lists ServiceNow Platform & ITSM Developer in coimbatore, India, under reference REF295326P. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 3 September 2026
• Contract type: Unlimited
• Legal Entity: Bosch Global Software Technologies Private Limited
• Brands: Bosch Group

Responsibilities and work described

• The technical ownership of ServiceNow Platform development and operations and strategic ITSM initiatives, ensuring reliable platform services while driving ITSM.D, CMDB, automation, and ServiceNow AI capabilities
• Quality / delivery: reliable ServiceNow Platform and ATF operations while minimizing business-impacting disruptions
• Delivery: platform releases, upgrades, enhancements, and technical improvements within agreed quality and timelines
• Establishment: and enhance CMDB, ServiceNow AI, and automation capabilities to improve efficiency and reduce manual effort
• Leadership: ServiceNow Platform operations and ensure availability, reliability, and performance of critical services
• Own technical resolution of complex platform issues, recurring incidents, and production problems through root-cause analysis and preventive actions
• Leadership: ATF and Redline support activities, including automated regression testing and release validation
• Plan and coordinate platform releases, upgrades, patching, cloning, instance migrations, and production deployments
• Delivery: technical leadership for ServiceNow development, configuration, integrations, and platform enhancements
• Drive technical activities related to ITSM.D transition and transformation initiatives
• Leadership: CMDB improvements covering data quality, CI relationships, integrations, governance, and platform dependencies
• Evaluate and implement ServiceNow AI, Now Assist, and automation capabilities to improve productivity and reduce manual operational effort
• Design: and review solutions using Business Rules, Script Includes, Client Scripts, Flow Designer, Service Catalog, Integration Hub, APIs, and other ServiceNow capabilities
• Establishment: development, testing, deployment, and operational standards aligned with ServiceNow best practices
• Identify opportunities for platform optimization, technical debt reduction, automation, and continuous improvement
• Mentor developers and operations engineers and provide technical guidance for complex requirements and issues

Essential requirements and candidate background

• BE/B
• Tech or equivalent
• Experience:
• 8+ years of hands-on experience in ServiceNow development, administration, and platform operations
• Mandatory/required Skills:
• Expertise in ServiceNow Platform architecture and ITSM modules
• Advanced ServiceNow development skills including JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, ACLs, Flow Designer, and Service Catalog
• Experience: platform releases, upgrades, cloning, patching, update sets, application repository, and deployment management
• Experience: ATF, automated regression testing, release validation, and production support
• Troubleshooting and root-cause analysis capabilities for complex platform and integration issues
• Good understanding of CMDB, CSDM, CI relationships, data quality, Discovery, and integration concepts

Preferred experience and additional strengths

• Experience: REST/SOAP APIs, IntegrationHub, MID Server, and enterprise integrations
• Knowledge or hands-on exposure to ServiceNow AI, Now Assist, Virtual Agent, and automation capabilities
• Translate business requirements into scalable and maintainable technical solutions
• Technical leadership, stakeholder management, communication, and decision-making skills
• Mentor team members and drive technical standards and best practice

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: coimbatore, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another ServiceNow Platform & ITSM Developer vacancy is not an offer for reference REF295326P; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Bosch Group

Applications follow the official employer page linked below.

Open the official Bosch Group posting below and match the title and reference REF295326P.

Compare your qualifications and experience with the essential conditions for the coimbatore, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: JavaScript

A JavaScript example should explain behaviour, not simply name a framework. Describe what the user or service needed, how data moved through the application and how you handled errors, browser behaviour or asynchronous work.

Relevant skills

• JavaScript
• REST APIs
• APIs
• AI/ML
• ServiceNow
• AI
• stakeholder management
• root-cause analysis
• communication