ServiceNow: Sr Mgr, Software Engrg Mgmt — Hyderabad, India

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Sr Mgr, Software Engrg Mgmt in Hyderabad, India, under reference JB0074862. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Engineering, Infrastructure and Operations
• Employment type: Full-time
• Employer listing date: 13 October 2026
• Brands: ServiceNow

Responsibilities and work described

• 1
• Leadership and Team Management
• Lead, mentor, and inspire a talented engineering team, cultivating fluency with AI-assisted development so the team treats AI harnesses as a core part of how they build, not an afterthought
• Foster a positive, collaborative environment that encourages innovation, responsible AI adoption, and professional growth
• Management: day-to-day activities, set performance goals, and ensure the team meets project deadlines — including throughput expectations that reflect AI-augmented workflows
• 2
• Project Management
• Oversee planning, execution, and delivery of software projects within agreed timelines and quality standards
• Work: closely with project managers, product owners, and stakeholders to ensure clear communication and alignment with business objectives
• 3
• Technical Expertise
• Stay ahead of industry trends and emerging technologies — particularly the fast-moving AI developer tooling landscape (coding agents, MCP-based toolchains, agentic workflows) — and guide the team on best practices
• Collaboration: to solve complex technical challenges and make informed decisions on technology stack, architecture, and where AI meaningfully accelerates delivery
• 4
• Quality Assurance
• Quality / delivery: robust testing processes that keep quality high even as AI accelerates code generation — with the human review bar rising, not falling

Essential requirements and candidate background

• Bachelor's or Master's in Computer Science, Engineering, or related field
• Experience (10+ years) in software development, with a track record of successful project delivery
• Leadership and team management skills
• Proficiency: Java languages and technologies
• Demonstrated experience leading or working within AI-native / AI-augmented engineering teams — using coding agents and AI developer tooling as part of the daily workflow
• Communication and interpersonal skills
• Experience: Agile/Scrum methodologies
• Thrive in a fast-paced, environment

Preferred experience and additional strengths

• Experience developing eCommerce software
• Experience building Cloud Native applications
• Domain-Based Services architecture
• Java 17+ / Spring knowledge
• Experience working in a global team setting
• CPQ (Configure-Price-Quote) space experience, especially in an AI-native development environment

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Hyderabad, India

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Sr Mgr, Software Engrg Mgmt vacancy is not an offer for reference JB0074862; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0074862.

Compare your qualifications and experience with the essential conditions for the Hyderabad, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Java

For Java experience, describe the application or service you worked on, its purpose and your own contribution. A useful example connects language knowledge to an actual engineering decision, such as an interface design, a performance issue or a production defect.

Relevant skills

• Java
• MCP
• AI/ML
• AI
• quality assurance
• project management
• stakeholder management
• communication