ServiceNow: Sr Staff Software Engineer — Hyderabad, Telangana, India

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Sr Staff Software Engineer in Hyderabad, Telangana, India, under reference JB0075635. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Engineering, Infrastructure and Operations
• Employment type: Full-time
• Employer listing date: 22 September 2026
• Brands: ServiceNow

Responsibilities and work described

• We are the Unified Employee Experience (UEX) team at ServiceNow, also known as EmployeeWorks
• We build Employee Slate, our conversation first employee experience, along with Employee Center and Employee Center Pro
• Employees at some of the largest enterprises in the world use what we build to find answers and get work done, on web and on mobile
• The experience is AI first, so the front end platform has to be fast, consistent, and extensible enough that every team building on it moves quickly
• This is a front end architecture role
• Own the architecture of the front end platform and the framework that feature teams across the organization build on, and you will own the performance of the experience end to end
• Someone who has built and owned a front end platform at scale, not just features on top of one

Essential requirements and candidate background

• Experience: leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 10+ years of professional software engineering experience, with the majority of it building web front ends and front end platforms
• Deep expertise in JavaScript and TypeScript, along with advanced knowledge of data structures, algorithms, object oriented design, and design patterns
• Advanced experience with modern component based UI frameworks and web components, such as Lit, React, Angular, or Vue
• Track record designing framework level abstractions that many other engineering teams build on
• Deep front end performance experience, including profiling, diagnosing, and fixing performance problems in production at scale
• Demonstrated experience as a Staff or Principal engineer or equivalent senior individual contributor accountable for architecture and technical direction, with a track record leading months long initiatives across team boundaries
• Working proficiency in a server side language such as Java, Node.js, Python, or Go
• Exposure: building front ends on top of AI or LLM driven capabilities
• Communication skills, including the ability to explain complex architecture clearly to engineers, product managers, and senior leadership
• B.S. or M.S. in Computer Science, Engineering, or an equivalent technical field, or equivalent practical experience

Preferred experience and additional strengths

• Experience: design systems or component libraries adopted across multiple organizations
• Experience: front end observability and real user performance monitoring
• Familiarity: large scale, multi tenant SaaS platforms

Location, schedule and contract conditions

• Work arrangement: Hybrid
• Advertised location: Hyderabad, Telangana, India

Benefits mentioned by the employer

• Own the architecture, technical direction, and roadmap of our front end platform and the framework it exposes to other engineering teams
• Architect modular, reusable component systems built for extensibility, versioning, and adoption across many teams at once
• Own front end performance end to end and hold the platform to it as the product and the customer base grow
• Drive complex, multi team technical initiatives and resolve architectural conflicts without management escalation
• Lead architecture and code reviews, mentor senior engineers, and raise the front end bar across the organization
• Act as the technical escalation point for the hardest production problems in the front end
• Bring judgment on where AI belongs in the engineering workflow, and set the guardrails for AI assisted development
• Partner with product and design early enough to shape what gets built, not just how it gets built

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Sr Staff Software Engineer vacancy is not an offer for reference JB0075635; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0075635.

Compare your qualifications and experience with the essential conditions for the Hyderabad, Telangana, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Python

Python work is easier to assess through a concrete example than a list of libraries. Explain the problem, the input data, the parts you implemented and how you checked the output. Include a repository or a short technical note when you can share it.

Relevant skills

• Python
• Java
• JavaScript
• TypeScript
• AI/ML
• LLMs
• ServiceNow
• AI
• React
• Angular