Sopra Steria: Application Support French Language — Noida, Uttar Pradesh, India

About Sopra Steria

Sopra Steria provides technology consulting, digital services and software solutions. Its employer description focuses on helping organisations change their operations through technology, combining business-sector knowledge with digital delivery. The business offers end-to-end support rather than describing its work as software coding alone. Its services connect an organisation's requirements with the technology and processes used to meet them, with an emphasis on practical, sustained improvements in how client organisations operate.

The position and its setting

Sopra Steria lists Application Support French Language in Noida, Uttar Pradesh, India, under reference NOI0007102. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Engineering, Development, Applications
• Employment type: Full-time
• Employer listing date: 14 October 2026
• Brands: Sopra Steria

Responsibilities and work described

• Total Experience Expected: 04-08 years
• Log, categorize, prioritize, analyze, and track L1 support tickets and operational alerts through resolution
• Execution: initial root-cause analysis of supply chain application incidents, data inconsistencies, and business error codes using logs and existing workflows
• Resolve incidents using available runbooks and escalate complex or undocumented issues to L2/L3 with clear diagnostic findings
• Contribution: to the development and maintenance of SOPs and the knowledge base

Essential requirements and candidate background

• Educational background or initial exposure in IT, Computer Science, or related
• Language Skills:
• French: Fluent (Read/Speak/Write) – Essential for daily communication with stakeholders and analyzing technical runbooks
• English: Working proficiency
• High learning agility, autonomous learning and continuous skill development
• Curiosity and a methodical troubleshooting mindset
• Good functional knowledge and business acumen
• Any Graduate ( preferable in IT/ Comp Sc)

Preferred experience and additional strengths

• Basic SQL Knowledge: Ability to run simple database queries to investigate data anomalies during ticket analysis
• Retail & Supply Chain Exposure: Prior exposure to Retail, Supply Chain functional processes
• Technical Environment Familiarity: Basic familiarity with IT support concepts and ticketing tools (e.g., Jira), analytical skills

Location, schedule and contract conditions

• Work arrangement: Hybrid
• Advertised location: Noida, Uttar Pradesh, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Application Support French Language vacancy is not an offer for reference NOI0007102; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Sopra Steria

Applications follow the official employer page linked below.

Open the official Sopra Steria posting below and match the title and reference NOI0007102.

Compare your qualifications and experience with the essential conditions for the Noida, Uttar Pradesh, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: SQL

SQL references usually call for more detail than “database knowledge”. Explain the data you queried, the business or engineering question and how you checked that joins, aggregates and filters produced the intended result.

Relevant skills

• SQL
• maintenance
• supply chain
• stakeholder management
• communication
• root-cause analysis
• problem resolution